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PRIVACY POLICY

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Last updated on 01/07/2025​

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At New Nude, we highly value your privacy and the careful processing of your personal data. In this privacy policy, we explain which data we collect, why we collect it, and how we protect your data.

 

Article 1. Collected Personal Data

When you visit our webshop or use our services, we may collect the following personal data:

  • First and last name

  • Address details

  • Email address

  • Phone number

  • Payment information

  • Website usage data

  • Data collected through cookies and similar technologies

 

Article 2. Purposes of Data Processing

We process your personal data for the following purposes:

  • Processing and shipping orders

  • Customer service and after-sales support

  • Sending personalized communication or newsletters

  • Analyzing user behavior to improve our website and services

  • Compliance with legal obligations, such as administration for tax authorities

  • Fraud prevention and system security

 

Article 3. Legal Basis for Processing

The processing of your data is based on the following legal grounds:

  • Performance of a contract: to handle your order

  • Consent: to receive newsletters or use cookies

  • Legal obligation: for fiscal and administrative purposes

  • Legitimate interest: for fraud prevention, customer service, and website optimization

 

Article 4. Sharing Data with Third Parties

We only share your data with third parties when necessary for our services:

  • Shipping partners: such as PostNL or DHL for delivering your order

  • Payment providers: such as Mollie or PayPal for secure payments

  • IT service providers: such as hosting companies or e-commerce platforms

  • Accounting firms: for our legal bookkeeping obligations

All processors we cooperate with have a data processing agreement with us. Wherever possible, they are located within the EU. If data is processed outside the EU, we ensure appropriate safeguards are in place.

 

Article 5. Retention Period

We do not keep personal data longer than necessary:

  • Order data: 7 years (legal retention requirement)

  • Newsletter data: until you unsubscribe

  • Usage data (cookies): depending on the cookie type, up to 2 years

  • Customer accounts: as long as the account is active or until deletion is requested

 

Article 6. Rights of Data Subjects

Under the GDPR, you have the following rights:

  • Right of access to your personal data

  • Right to correct inaccurate data

  • Right to deletion of your data (where legally possible)

  • Right to object to certain processing

  • Right to data portability to another provider

  • Right to file a complaint with the Data Protection Authority

You can exercise your rights by contacting us using the details at the end of this document.

 

Article 7. Cookies and Tracking

Our website uses cookies:

  • Functional cookies: to ensure proper webshop functioning

  • Analytical cookies: to analyze website usage (e.g., Google Analytics)

  • Marketing cookies: to show personalized ads (only with consent)

At your first visit, we show a cookie banner where you can set your preferences.

 

Article 8. Security Measures

We take appropriate technical and organizational measures to secure your data:

  • Encryption via SSL certificate

  • Secure payment environment via certified providers

  • Access restrictions for employees to personal data

  • Regular backups and system updates

 

Article 9. Contact Details for Privacy Matters

If you have questions or requests regarding your personal data, please contact us by email. Our email: customerservice@newnude.eu

 

Changes to this Privacy Policy

New Nude reserves the right to amend this policy. We advise you to review it regularly. In case of significant changes, we will inform you via email or a notice on the website.

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