FAQ

New Nude accepts major credit cards (Visa, MasterCard, AMEX), IDeal, PayPal, Apple Pay, Klarna and Bank transfer (on request).

Yes, it is possible to pay in cash by appointment at our headquarters. Although this is not our standard payment method we’re happy to offer this service upon request. Please contact our customer service to arrange this option.

Absolutely. All payments are processed via secure, encrypted platforms. We do not store your payment information.

Yes, New Nude offers Klarna. You'll see this option at checkout if available.

Yes. You’ll always receive an invoice.

Your invoice is available on your account by visiting the 'My Orders' section. If you placed your order as a guest, your invoice will be sent by email along with your confirmation.

Please check your payment details and try again, or try a different payment method. If the issue persists, contact our customer service.

Please kindly contact your bank in case your payment is declined or cancelled.